Transform parent feedback into visible outcomes.
AI organizes feedback into priority areas, tracks accountability across staff and vendors, and delivers transparent progress to parents.
School picks a template and creates a cycle. Tokenized URL and QR generated. Ready in 10 minutes.
School shares the QR across any channel. Form is designed for parents to fill in about 30 secs. No app, no login.
AI clusters parent responses into specific, actionable issues with priority levels.
Coordinator assigns issues to staff. Every action logged for audit.
School publishes its response, issue by issue. The loop closes with parents.
Pick topics you care about, rate each with stars, add comments. All on one screen.
30 seconds, no app, no login. Opens from a QR scan or any link.
Anonymous feedback supported — schools configure identity requirements per cycle.
Tokenised, cycle-specific. Different each term. Print, post, or share across any channel.
See what the school did about each issue raised. Issue by issue. Transparency builds trust.
AI clusters feedback into specific issues, assigns priority, detects sentiment. Not just categories.
Open a cycle and instantly know where things stand. What needs attention, what's resolved.
Track satisfaction trends across terms. Evidence of continuous improvement.
Management, FBL Coordinator, Staff — each sees only what they should. Delegate without losing control.
Publish a transparent response to every issue raised. Parents see exactly what actions the school is taking.
Add feedback categories for any service — transport, uniforms, canteen. Assign issues to external providers with scoped access. They see only what's assigned to them.
Every action logged — who assigned what, when resolved. Exportable as CSV. Ready for compliance.
Issues grouped by category. Expand, collapse, filter by status, priority, sentiment.
Assign to staff, track status changes, set deadlines. Nothing falls through the cracks.
Staff adds notes, resolution details. Full history preserved in audit trail.
Unresolved issues carry forward to the next cycle. Nothing gets lost.
Notify parents when responses are published — via WhatsApp Business API
Formatted reports for compliance reviews and stakeholder reporting
Consolidated dashboard across branches
| Capability | One-off surveys & forms |
Suggestion / complaint boxes |
Parent-Teacher Meetings |
ERP feedback modules |
Informal channels (WhatsApp groups, emails) |
Chaturya FeedbackLoop |
|---|---|---|---|---|---|---|
| Structured, repeatable every term | ◐ | ✗ | ◐ | ◐ | ✗ | ✓ |
| Reaches all parents (not just attendees) | ◐ | ✗ | ✗ | ◐ | ◐ | ✓ |
| Anonymous by choice | ◐ | ◐ | ✗ | ✗ | ✗ | ✓ |
| AI clusters feedback into themes | ✗ | ✗ | ✗ | ✗ | ✗ | ✓ |
| Issue tracking with owners & deadlines | ✗ | ✗ | ◐ | ◐ | ✗ | ✓ |
| Published response back to parents | ✗ | ✗ | ✗ | ✗ | ✗ | ✓ |
| Designed around NEP / NCF-SE principles | ✗ | ✗ | ◐ | ◐ | ✗ | ✓ |
✓ Yes · ◐ Partial / manual workaround · ✗ No
Anonymous feedback supported — schools configure identity requirements per cycle.
Termly feedback cycles create a documented rhythm of parent engagement — not ad-hoc, not once-a-year.
Hundreds of responses clustered into specific, prioritised issues. Evidence that feedback was systematically analysed.
Every action timestamped — who assigned what, when resolved, what notes were added. Exportable as CSV for inspections.
School's response to every issue shared back with parents. Documented proof that feedback was heard and acted upon.
Track satisfaction trends across terms. Evidence of continuous improvement — the strongest proof an assessor can see.
Talk to us for Growth, Standard & Premium plans
1 response = 1 topic rating by a parent. E.g., a parent rating 5 topics counts as 5 responses.
No credit card. No commitment. Setup takes 10 minutes.
Or email feedbackloop@chaturyatech.com